FAQ
Answers to frequently asked questions:
- Do you ship globally? We ship to numerous countries worldwide; if you cannot place an order due to your location, please get in touch with us at hello@studiobubu.com, and we'll try to assist you with your order.
- Are your products eco-friendly? Absolutely! Our products are made of polylactic acid (PLA), a polymer that ismade of fermented corn starch and sugar cane.
- How can I keep my lamp in good shape? Even though PLA is durable, it should be kept away from direct sunlight and hot surfaces. When needed, use a damp cloth to clean the lamp's surface.
- What type of light source is used for the lamps? We chose an LED bulb (8W) that consumes minimal energy yet emits a bright light. The life span of this bulb is approximately 2000 hours. If, for some reason, the light malfunctions earlier than that, contact us at hello@studiobubu.com, and we'll ship a new light free of charge
- Are your products safe to use? Of course. The materials we use are FDA, RoHS, FC, and ISO 9901-2008 approved and certified.
- Does a warranty cover the products? Yes, all of our products have a one-year warranty.
If you have additional questions kindly contact us at hello@studiobubu.com